My highlight of the day.
Expect the E.P. soon. Talks are going down with To The Barridaces for a Spilt E.P.
Check them out here
Hmm.
I really wished I used this more. Also I wish I had the time to make stuff to post here.
Apparently, our roaster is a retard.
At least she left us a tip.
But a moment ago, I received a customer complaint. Granted, this was after she pretentiously turned her nose at the idea of warming her scone in the microwave (“can’t you toast it?”), but bear with me. I had to bear with her…
She tells me she came in and ordered espresso beans and what she got was ground when she asked for beans. Nope, that’s not what her complaint was, she changed her mind as I tried to assess the true nature. What I finally found, through a lot of sidestepping (apparently, she didn’t actually know what her complaint was to begin with) was that she received the wrong beans.
“Let me see your espresso beans” she said. “What I received were not espresso beans.” She began to walk over to where we keep the bulk of our bulk coffee. I stopped her, explaining that the espresso beans are kept behind the counter near the brewers. She agreed that this was indeed where the staff member who had assisted her had procured the beans in question.
“Show me a bean, the beans I received were too light.” I show her both a pull from the espresso grinder and a few loose beans.
“These aren’t espresso beans,” she explains to me. “On the bag, it said ‘espresso blend’ so I knew something was amiss” (I am paraphrasing here. Though she was snooty as f***, she did not speak this intelligently)
I ask her to further explain as I did not understand her stance; these were the beans we have always used for our espresso and they are the roaster’s blend, optimized for brewing espresso. Through several more exchanges where I think I did quite a good job staying calm and collected while not telling her how dumb she was, I discovered that she did not think that these were “espresso beans” because they were a blend. I guess she is under the impression that “espresso” is a type of bean, much like a Kenya AA or Mocha Java (maybe they are from the small island of Espresso off the coast of east Africa?)
Also, wherever else (not just one location, but apparently EVERYWHERE ELSE) she has ever procured her exspresso [sic] (yep, she called it that once or twice) the beans were black, not the brown ours was. They were almost burnt, she told me (though I KNOW that is a bad thing for coffee to be…) and that is how they should be. WRONG.
So we agreed to politely disagree and I must digress finally by saying this: It matters not what beans you use for your espresso; you could use a French Roast or even a Peruvian for all it matters. What really matters is the method of brewing. Putting Espresso Roast beans in a drip pot or French Press does not espresso make. Espresso is made from an espresso machine and you can use whatever beans you please. It is not the roast, it is the brewing method that decides true espresso.
Thank you for reading my rant.
